Free GBP Appeal-Readiness Check — Suspension Triage

Answer each question as accurately as possible. Your answers drive the risk assessment — the more precise you are, the more useful the result.

Section 1 — The Incident

1 What is happening with your Google Business Profile? My profile is suspended My profile is restricted or limited My appeal was rejected My profile disappeared from search results I cannot verify my listing Fake/negative reviews or review extortion

2 What is the current status of your appeal? I have not appealed yet I appealed once — still waiting or received a generic reply I have appealed multiple times My appeal was formally denied

Section 2 — Your Business & Location

3 What best describes your business type? Storefront — customers visit a physical location Service-area business — I travel to customers, no public-facing address Both — I have a storefront and also serve customers at their location Online only — no in-person service

4 What type of address is listed on the profile? Home address Dedicated commercial space (office, shop, clinic, studio) Virtual office or registered agent address P.O. Box Mailbox service (UPS Store, Regus, etc.) Coworking space or shared suite

4b If your address is a virtual office — is it staffed during normal business hours?

Select “Not applicable” unless your profile uses a virtual office or registered agent address.

Not applicable — my address is not a virtual office Yes — staff are present at this address during business hours No — no staff work from this address

5 Is your address shown publicly on the profile? Yes — the address is visible to the public No — the address is hidden and I have a service area defined Not sure Not applicable to my situation

6 Are there any duplicate or old listings for your business? No — only one listing exists Not sure — I have not checked Yes — there is an old or moved listing Yes — there are multiple active listings

7 Do your profile details match your website? Yes — name, address, and phone are consistent Minor differences (abbreviations, formatting) Significant differences in name, address, or phone I do not have a website

Section 3 — Recent Changes & Access

8 Which fields did you change in the 30 days before this issue? (select all that apply) Business name Address Primary or secondary category Phone number Hours of operation No recent changes

9 Who currently has manager or owner access to the profile? Only me Me and a current agency or employee I trust A former agency or employee I no longer work with I am not certain who has access

10 What is the verification status of your profile? Verified and was in good standing Verification is pending Verification failed or was rejected (video call, postcard, etc.) Never completed verification

Section 4 — Evidence & Consistency

11 Which of the following documents do you currently have available? (select all that apply) Business registration or formation document State or local business license Utility bill or bank statement showing business address Lease or property agreement Photo of exterior signage Photo of storefront from the street Photo of branded vehicle or equipment Business insurance certificate None of the above currently available

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Appeal-Readiness Triage